Terms & Conditions

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Welcome to Harvestry, a product of Melba Beauty Essentials Private Limited. By accessing or purchasing from our website (www.harvestry.in), you agree to the following Terms & Conditions. Please read them carefully.

1. General

• Harvestry reserves the right to modify or update these terms at any time without prior notice.

• All products listed are subject to availability and confirmation of payment.

2. Product Information

• We make every effort to display accurate product descriptions, pricing, and images. However, minor variations in color or packaging may occur.

• Our products are for personal consumption only and are not intended to diagnose, treat, or prevent any disease.

3. Pricing & Payments

• All prices are listed in Indian Rupees (INR) and inclusive of applicable GST (5%).

• We accept secure online payments through credit/debit cards, UPI, and net banking.

4. Shipping

• Orders are typically processed within 2–3 business days and delivered within 5–7 business days, depending on location.

• Delays caused by courier partners, weather, or unforeseen circumstances are beyond our control.

5. Intellectual Property

• All brand names, logos, packaging designs, and content are the property of Melba Beauty Essentials Private Limited and may not be used or reproduced without permission.

6. Governing Law

• These terms are governed by and construed under the laws of India.

• Any disputes will fall under the jurisdiction of the courts in Nagercoil, Tamil Nadu.

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Refunds & Cancellations

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At Harvestry, we ensure the highest quality standards for all our products. However, we understand that situations may arise where you need assistance with returns or cancellations.

1. Order Cancellations

• Orders can be cancelled within 12 hours of placing the order, provided they have not been dispatched.

• Once shipped, orders cannot be cancelled.

2. Refunds / Returns

• Due to the nature of food and wellness products, we do not accept returns once the product is opened or used.

• Refunds will only be processed if:

  • You receive a damaged, expired, or incorrect product.

  • The issue is reported within 48 hours of delivery, with clear photos and order details sent to support@harvestry.in.

3. Refund Process

• Once your return is approved, refunds will be processed within 5–7 working days to the original payment method.

4. Non-Refundable Items

• Products purchased during sale periods or with discount codes are non-refundable unless damaged in transit.